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Terms & Conditions

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Effective Date: 01-02-2026

 

Welcome to MasaiDXB. By accessing or using our website www.masaidxb.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.

 

 

 

1. General

 

 

MasaiDXB is an online fashion brand based in Dubai, UAE. These Terms apply to all visitors, users, and customers of our website.

 

We reserve the right to update or change these Terms at any time. Any changes will be posted on this page.

 

 

 

2. Products & Availability

 

 

  • All products displayed on our website are subject to availability.

  • We make every effort to display product colors and details accurately; however, slight variations may occur due to lighting or screen settings.

  • We reserve the right to limit quantities or discontinue products at any time.

 

 

 

 

3. Pricing & Payments

 

 

  • All prices are listed in AED unless stated otherwise.

  • Prices may change without prior notice.

  • Payments must be completed at checkout using our available payment methods (e.g., card, Apple Pay, or other supported options).

  • MasaiDXB is not responsible for additional bank or payment provider charges.

 

 

 

 

4. Orders

 

 

  • Once an order is placed, you will receive an order confirmation via email or message.

  • We reserve the right to cancel or refuse any order due to stock issues, pricing errors, or suspected fraud.

  • If your order is cancelled, you will be notified and refunded accordingly.

 

 

 

 

5. Shipping & Delivery

 

 

  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

  • MasaiDXB is not responsible for delays caused by third-party delivery services.

  • Customers are responsible for providing accurate shipping details.

 

 

 

 

6. Returns & Exchanges

 

 

  • Returns or exchanges are accepted only under the conditions stated in our Returns Policy (if applicable).

  • Items must be unused, unworn, and in original condition.

  • Sale or discounted items may be non-refundable unless stated otherwise.

 

 

 

 

7. Intellectual Property

 

 

All content on this website, including logos, images, designs, text, and branding, is the property of MasaiDXB and may not be copied, used, or reproduced without written permission.

 

 

 

8. User Responsibilities

 

 

By using our website, you agree that you will not:

 

  • Use the site for unlawful purposes

  • Attempt to harm, hack, or disrupt the website

  • Provide false or misleading information

 

 

 

 

9. Limitation of Liability

 

 

MasaiDXB shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products, to the extent permitted by UAE law.

 

 

 

10. Governing Law

 

 

These Terms & Conditions are governed by the laws of the United Arab Emirates.

 

 

 

11. Contact Information

 

 

For any questions regarding these Terms & Conditions, please contact us at:

 

Email: Maasaidxb@gmail.com

Business Name: MasaiDXB

Location: Dubai, UAE

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