Privacy Policy

A legal disclaimer

1. Information We Collect

When you visit or use our website, we may collect the following information:

Personal Information:

Name, email address, phone number, shipping address, billing address, and payment details when you place an order or contact us.
Order Information:

Products purchased, order history, returns, and exchanges.
Technical Information:

IP address, browser type, device information, and cookies used to improve website performance.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate with you about your order or inquiries
Improve our website and customer experience
Send updates, promotions, or marketing (only if you opt in)
Prevent fraud and ensure secure transactions

3. Sharing Your Information

We do not sell or rent your personal information.

We may share your information only with trusted third parties such as:

Payment processors (e.g., Shopify Payments, Apple Pay, card providers)
Shipping and delivery partners
Website hosting and analytics services

These third parties are required to protect your information and use it only to provide their services.

4. Cookies

Our website uses cookies to:

Remember your preferences
Improve site functionality
Analyze traffic and performance

You can disable cookies through your browser settings, but some features of the website may not work properly.

5. Data Security

We take reasonable steps to protect your personal information using secure technologies and procedures. However, no online transmission is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or updates
Request deletion of your data (subject to legal requirements)
Opt out of marketing communications at any time

To exercise these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: Maasaidxb.com

Business Name: MasaiDXB